Support Center and Help Desk

What We Do

Among other things, the IT Support Center provides these services:
*   Desktop/Laptop Support
*   Antivirus Software /Norton Corporate Site License (configure for daily updates)
*   Hardware Repair & Support(HP warranty work, diagnostics, testing, rebuilds, etc.)
*Login/Password Assistance
*   Software Support (installation and upgrades)
*Networking Access (wired and wireless)
*   Communication Support(email, voicemail, etc.)

Certifications

The staff at the student support center have a wide range of certifications including CompTIA A+ and Network+ certifications, Microsoft certifications, and HP certifications.

The ACPHS Student Support Center is an HP self-maintainer site. As an HP self-maintainer, we are eligible to provide warranty repair work on all ACPHS HP offered laptops.

ITS Help Desk:

Phone: 518.694.7358
Email:helpdesk@acphs.edu

IT Support Centers - walk in hours

Albany Campus:     SC212
Monday - Friday     9:00am - 5:00pm
Closed for lunch      1:00pm - 2:00pm

Vermont Campus:  Room 104
Monday - Friday     8:30am - 4:00pm
Closed for lunch      12:30pm - 1:30pm
What's New
Connect to printer OB 222c
updated 8/29/2011
Do you need long distance phone service in your dorm room?
Going out of the office and need to change your phone greeting? If so, please follow these instructions.
Did you know that you can share large files with friends and colleagues?
Access your home drive securely from off-campus.
Having trouble connecting to Library resources from off campus?
Did you know that you can get a FREE alumni email address?
Faculty/Staff Video Conferencing & Distance Learning scheduling procedures